Refund policy

Refund & Return Policy

Last Updated: 13 May 2026

Thank you for shopping with NESTHONEST.COM. We value our customers and strive to provide the best shopping experience. If you are not completely satisfied with your purchase, we are here to help.

1. Return Policy

  • Customers can request a return within 7 days of receiving the product.

  • The product must be unused, in its original condition, and with original packaging.

  • Once the return request is approved, the product must be shipped back to us.

2. Non-Returnable Items

The following items are not eligible for return or refund:

  • Used or damaged products

  • Customized or personalized items

  • Products purchased on sale or discount (if specifically mentioned)

  • Hygiene and personal care products

3. Refund Policy

  • After receiving and inspecting the returned product, the refund will be processed.

  • Approved refunds will be credited within 5–7 working days to the original payment method.

  • For Cash on Delivery (COD) orders, refunds will be processed via bank transfer or UPI.

4. Damaged or Incorrect Products

If you receive a damaged, defective, or wrong product, please contact us within 48 hours of delivery.

5. Return Process

To request a return:

  1. Share your Order ID

  2. Send product photos (if damaged or defective)

  3. Our support team will guide you through the process

6. Shipping Charges

  • If the return is due to our mistake (wrong or damaged product), we will bear the shipping charges.

  • In normal return cases, shipping charges may need to be paid by the customer.

7. Contact Us

For any questions or support, contact us:

Note: The company reserves the right to reject any return or refund request if the policy conditions are not met.